Being the owner of a double glazing company you’ve just got to wonder what makes this sales guys tick, sure I’ve had a phone call or two about my sales guys, perhaps being a little bit pushy on very rare occasions, but on the whole I have nothing but good reports back from our clients about how helpful they are etc.
This guy working for Anglian takes the biscuit, why the hell would you do this, it’s like commiting selling suicide, not to mention the fact that this guy had no respect at all for this ladies situation!! Now I’m not saying that Anglian condone this, in fact, they would probably be as annoyed as most of us all about it, but this guy is representing them and then by nature it’s tarnishing Anglian just by association.
Some people may say these people booked the appointment so they should of been available for the appointment, but still, would there be any harm in going and waiting in the car for a while so everything could be sorted, a little thoughtfulness would probably of meant the sale too…
“I am livid.
I have just driven home early as I am on half days at the moment, to see a door to door sales man trying to sell a conservatory to my wife.
Not too bad I guess but she was holding our two day old daughter and I could tell by looking at her that she was upset. She passed him over to me and I did my usual 10 second not interested pitch which did the trick.
I went inside to find my wife crying because she was breast feeding and kept trying to tell him so but he kept on selling.
Firstly, is she really that interested at such an important time? Secondly, what kind of idiot can not have a sense of perspective in those circumstances. I am okay with people selling, but COME ON!!!!!
So, I have now added Anglian Windows to my list of hated selling companies, joining 4 Com in the hall of infamy.”
Source: Craig Killicks Blog
I agree, this is not the sort of behaviour that any National company would want from a footcanvaser.
It’s a tough market out there at the moment and I can appreciate that perhaps a few over-zealous footcanvasers are working their socks off to try and earn a living. However, it doesn’t mean that this sort of behaviour is acceptable though and as rightly pointed out, a little more thoughtfulness could have gone a long way.
Tarquin you are missing the point the above article relates to an Anglian Salesman not a footcanner.
And as I said I’m sure that most people at Anglian would feel this behaviour is bad, but they will all start to get tarred with the same brush if it is not sorted out.
Anyway thanks for your comments and hopefully you will keep an eye on my blog from now on, from Anglian Head Office where I will be happy to give hints and tips whenever I can .
Hi DGG
Having read Craig’s blog, I think it was a foot-canvasser and not a salesperson. States “Door to door salesman” and then later he talks about “going inside” which makes it sound like he wasn’t yet in the house.
Plus Anglian sales people don’t just turn up on someone’s door step unless they now that person is actually interested in having a quote and generally they would want both decision makers present. A foot canvassers would though, as their job is to try and drive a lead etc – so in all probability it’s a footcanvasser – although I could of course be wrong.
Hi Tarquin,
If I’m wrong I apologize, but I think it does relate to salesman, but then I could be wrong too…