I went over to Clifton in Bristol for a Double Glazing appointment on approaching the building there was one thing very evident to me and that was looking at the character of the building and the majority of properties around it that my PVC window just wouldn’t look right in the property.

I went through the process of listening to the potential customer I measured up the windows that we had discussed and gave the lady the price. I had been advising the lady through the process that I felt the windows really would of been better in Timber and I explained the reasonings why? Bearing in mind I don’t sell timber windows, at the end of the appointment she thanked me for my honesty and I left with no order.

A few months later I was back in the area and decided to look at the property to see if she had done her windows and how the windows (which I expected to be timber) looked. When I got to the property the lady had installed PVC windows and they looked awful, I was intrigued by this and thought I would see if anyone was home, so I knocked the door sure enough the lady answered, strangely she actually remembered me and I said you did your windows then, and she looked a little stressed (which wasn’t my intention) I had a good chat to her and she wished she had never installed them, all of her lovely sash timber surrounds had gone the window styles didn’t work and the PVC window had just mashed the look of the house. If the lady had gone for PVCu Box Sash windows then the character would of been kept but it was a budgetary purchase so the styles were awful.

My point is should I of kept my mouth shut and thought it’s the customers money and signed up £8,000 worth of windows or should I of told the truth???? Someone ended up doing the job and perhaps it’s not my job to say whether or not things would suit the style of peoples property what do you think?

Our addition of a showsite in Raglan has proved a wise move with promising results in our first year there, we’ve got a redevelopment planned for the site next year, with a lovely orangery going to be our main showpiece.

I’m particularly interested in hearing any comments on good quality garden centers that either have already got conservatory companies on site or a center that would be interested in me putting a few conservatories.

It’s got to be a well known and well presented Garden Center or I may even look at other types of retail outlets if they have a high number of people walking through there gates.

We are writing to say how very pleased we are with our new windows. Everybody at Greenways has been so helpful with the whole process. From Steve in sales through to Andy and Nathan who fitted the windows and the staff who answered after sales enquirie, everybody has been very professional and Friendly.

We were not only impressed with the quality of the windows and the workmanship but found Andy and Nathan to be polite and very tidy workers. We did not have to contend with loud music, bad language or the house being left messy, dirty or untidy. (At least no more so than before they arrived)

So thank you all vry much .

We would certainly have no hesitation in recommending Greenways.

Mr  Mrs Newman, Cwmbran.